Privacy Policy

Last updated: June, 2025

This Privacy Policy describes how Ping Nepal (operated by Ghumti Tech LLC) collects, uses, discloses, and protects your information when you use our application, website, and related services. It also outlines your privacy rights and how the law protects you.

1. Definitions

Account: Your unique profile to access our services.
Application: The Ping Nepal mobile app.
Company: Ghumti Tech LLC.
Cookies: Small text files for browser-based tracking and preferences.
Device: Any web-enabled device used to access the service.
Personal Data: Identifiable user information (e.g., name, email, transaction data).
Service: The Ping Nepal website and app services.
Usage Data: Automatically collected data such as IP address, time spent, etc.
You: The end user of the service.

2. Data We Collect

Personal information: Name, email, transaction history, country, IP, mobile (if applicable).
Third-party logins: Google account info (name, email).
Device data: Contacts (with permission only).
Usage Data: Browser type, session time, visited pages, etc.

3. Cookies and Tracking

We use session and persistent cookies to store preferences and analyze traffic. You may disable cookies in your browser settings, but this may limit functionality.

4. How We Use Your Data

Provide and improve the service
Manage your account and transactions
Send updates, support messages, and promotions
Analyze service usage and enhance features
Comply with legal obligations

5. Sharing Your Data

With trusted Service Providers
With business partners (with your consent)
For legal reasons or mergers/acquisitions
With affiliates under confidentiality agreements

6. Data Retention

We retain your data as long as necessary for service, legal compliance, and analysis. You may request deletion anytime, unless we're legally required to retain it.

7. International Transfers

Your data may be processed outside your country. We ensure it is protected through secure channels and legal safeguards.

8. Your Rights

Access, correct, or delete your personal data
Withdraw consent at any time
Object to or restrict processing
Request a copy of your data

9. Data Security

We use commercially acceptable methods to safeguard your data. However, no system is completely secure.

10. Children's Privacy

We do not collect data from children under 13. If you're a parent and believe your child has provided data, please contact us for removal.

11. External Links

Our service may contain links to other sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy. Users will be notified via email or app. Please review it regularly.

13. Contact Us

If you have any questions, contact us at:

Email: support@pingnepal.com

Website: https://pingnepal.com